Privacy Policy

Your Privacy Matters

BravoLine Torrington Concrete Works respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, address, phone number, and email address when you request a quote or contact us
• Project details and property information you share for service estimates
• Payment information when you hire us for services
• Communications you send to us, including emails and phone conversations

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and how long you spend on each page. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for concrete services
• Schedule and complete your projects
• Communicate with you about your project, including updates and follow-ups
• Process payments and maintain financial records
• Improve our services and website experience
• Send you information about our services if you have opted in to receive it
• Comply with legal obligations and protect our business interests

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption for sensitive data, and limit access to your information to employees who need it to perform their jobs. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us run our business, such as payment processors or scheduling software
• Legal authorities if required by law or to protect our rights
• Professional advisors like lawyers and accountants who help us operate our business

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information, subject to legal requirements
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: